Frequently Asked Questions
Everything you need to know about Smith Optics gear, shipping, and performance standards.
How do I know which lens tint is right for my environment?
We offer a variety of ChromaPop™ lenses designed for specific light conditions. For bright, sunny days, choose a lens with a lower Visible Light Transmission (VLT). For overcast or low-light conditions, a higher VLT lens will provide better contrast and depth perception.
What is the standard shipping timeframe for orders?
Standard ground shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for those who need their gear ready for the weekend.
What is your return policy for helmets and eyewear?
We offer a 30-day return policy on all unused products in their original packaging. Please ensure that tags are attached and protective films are intact to qualify for a full refund.
Does Smith Optics offer a warranty on products?
Yes, we stand behind our craftsmanship. Smith Optics offers a limited lifetime warranty on sunglasses and goggles, and a limited warranty on helmets against manufacturer defects.
How should I clean and maintain my anti-fog lenses?
To preserve the Fog-X anti-fog coating, clean the inner lens only with a soft microfiber bag or a dedicated lens cleaning kit. Avoid using harsh chemicals, paper towels, or abrasive cloths which can scratch the surface.
Do you offer replacement parts for goggles and sunglasses?
We carry a wide selection of replacement lenses, nose pads, and straps to extend the life of your gear. You can find these in our 'Accessories' section by searching for your specific model name.